As a service-oriented business, AsiaPac's operations are centered on the needs of customers. Our commitment to service quality is exemplified in the launch of our 5,000-square-foot Customer Care Centre.

The opening of this centre takes customer care to higher levels. It precedes AsiaPac's achievement of ISO9001: 2000 certification, a significant portion of which is devoted to guarantee that service quality is part of our culture.

The centre is designed with the focus on our customers' convenience. Efficiency is ensured with a ticket queue system which also flashes messages to keep customers updated on the status of their job repairs. Facilities at this spacious centre enable customers to maximize use of their time and a fully furbished playroom is available for children. Besides an entertainment corner, customers can surf the Internet wirelessly and obtain updates on the latest technologies and promotions at our product gallery.

An evaluation corner at the centre is well utilized by our customers who can test their systems and obtain follow-up advice from AsiaPac's experienced engineers.

At AsiaPac, improving customer excellence is an ongoing journey, never a destination. Our philosophy and culture is weaved into the fabric and heart of each of our staff.

Location of AsiaPac Customer Care Centre & Operating Hours

AsiaPac Distribution Pte Ltd
Blk 219, Henderson Road, #05-01/03/04
Henderson Industrial Park
Singapore 159556

Operating Hours:
Monday – Friday (Close on Saturday, Sunday & Public Holiday)
0900hrs – 1700hrs

Click here for location map.

For Technical Support for products:

• Email us at: support@asiapac.com.sg
• Call us at: (65) 62720088 (Monday – Friday, 0900hrs – 1700hrs)
• Fax to: (65) 62713940 / 62783104

For general enquires and feedback, please click here.